Shipping policy

Shipping Policy – VeichiANZ

We ship Australia-wide with flexible delivery options. Please review our shipping methods, delivery times, and remote area policies below.


Shipping Methods & Rates

1. Express Air (7–12 business days)

  • East Coast Metro (NSW, VIC, QLD, SA)

    • 1 item → $30

    • 2 items → $50

    • 3+ items → Capped at $60

  • Remote Areas (NT, WA North, TAS)

    • Express shipping requires a custom quote. Please select “Contact Us for Quote” at checkout, and we’ll confirm the shipping cost with you before processing your order.

2. Economy Sea (20–40 business days)

  • Flat rate $9.90 Australia-wide

  • FREE Economy Shipping for orders over $500


Remote Areas

Some remote and regional areas such as Northern Territory, Tasmania, and Northern WA have higher shipping costs.

  • Express Air is not automatically available for these areas.

  • Please select “Remote Area – Contact Us for Quote” at checkout, or email us before ordering for a custom shipping rate.


Heavy or Oversized Items

For products over 10kg or oversized, standard shipping rates do not apply.

  • A separate shipping quote will be provided after purchase.

  • We will contact you before dispatch to confirm any additional charges.


Customs & Duties

For orders exceeding AUD $1000, Australian customs may charge GST or clearance fees (usually 10–20%).

  • You can split your order into smaller shipments to avoid additional fees.

  • Please contact us if you need assistance with large orders.


Processing & Delivery Times

  • Orders are processed within 1–2 business days.

  • Delivery times vary depending on the chosen shipping method:

    • Express Air7–12 business days

    • Economy Sea20–40 business days

  • Tracking information will be provided once your order is dispatched.


Order Tracking

Once your order is shipped, you’ll receive an email with tracking details. You can monitor your delivery anytime.


Questions?

If you’re unsure which shipping method applies to your area or need a quote for a remote or oversized shipment, please contact us:

📧 dawei@veichiANZ.com.au
🌐 www.veichiANZ.com.au

We’re happy to assist!